Privacy Policy

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Peter’s Power Wash Services (“we,” “us,” or “our”) does NOT share, sell, rent, or disclose customer opt-in information, including phone numbers, SMS consent, or messaging data, to any third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent records are kept strictly confidential and are only used to provide the services you have requested.

1. Information We Collect

Personal Information:

- Name

- Email address

- Phone number

- Physical address

- Payment information (when applicable)

- Communication consent records (including SMS opt-in timestamps)

Non-Personal Information:

- IP address

- Browser type and device information

- Website usage data and analytics

- Cookies and similar tracking technologies

Customer Communication Data:

- Service inquiries and requests

- Appointment details and scheduling history

- Service history and feedback

2. How We Use Your Information

We use your information to:

- Provide and improve our power washing services

- Process payments and transactions

- Schedule and confirm appointments

- Send service updates, reminders, and customer support messages

- Improve website functionality and user experience

- Maintain records of your communication preferences and consent

- Ensure security and prevent fraud

3. SMS Messaging & A2P Compliance

SMS Program Overview:

By opting into our SMS program, you agree to receive text messages from Peter’s Power Wash Services, including:

- Appointment confirmations and reminders

- Service updates and notifications

- Customer support messages

- Occasional promotional offers (only sent to users who have provided separate and explicit consent for marketing messages)

-We do not use purchased, rented, or third-party contact lists.

Opt-In & Consent:

- Users opt in by submitting their phone number through our website forms and selecting an optional, unchecked SMS consent checkbox
- SMS messages are only sent after explicit consent is provided
- We maintain timestamped opt-in records
- Consent to receive SMS messages is not a condition of purchase
- We comply with the Telephone Consumer Protection Act (TCPA) and A2P 10DLC regulations

Opt-Out Instructions:

- You may opt out at any time by replying “STOP”

- You will receive a confirmation message

- After opting out, you will no longer receive SMS messages unless you opt in again

Rejoining Instructions:

- To rejoin, you may sign up again via our website, forms, or request re-enrollment

- Once opted back in, messaging will resume

Help & Support:

- Reply “HELP” for assistance. You will receive support information including our business name, phone number, and email.

- Contact: 224-379-0447 | info@peterspowerwash.com

Message Frequency & Rates:

- Message frequency varies based on customer interaction

- Message and data rates may apply

Carrier Disclaimer:

Wireless carriers are not liable for delayed or undelivered messages

SMS Data Protection Statement:

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

4. Information Sharing & Disclosure

We do not sell or rent your personal data.

We may share information with:

- Service providers (CRM, payment processors, SMS platforms)

- Legal authorities if required by law

5. Data Security

We implement reasonable safeguards including encryption, secure access, and monitoring.

6. Cookies & Tracking Technologies

We use cookies to improve performance and user experience.

7. Your Rights & Choices

You may:

- Access, update, or delete your data

- Opt out of SMS by replying STOP

8. Third-Party Links

We are not responsible for external websites.

9. Changes to This Policy

We may update this policy at any time.

10. Contact Information

Peter’s Power Wash Services

Phone: 224-379-0447

Email: peterpowerwashllc@gmail.com

Website: peterspowerwash.com